You can return an item, within 14 days from receipt for an exchange. The item must still have any tags attached and be unworn.
- Lingerie cannot be returned due to hygiene reasons unless item is faulty or the wrong size was sent to you.
- All items wanting to be returned must be unworn, unwashed, not damaged and still with original tags attached
Unless the items is faulty or we made a mistake, you will need to cover the cost of the return postage.
To request a return, please visit our contact us page.
The above does not affect your statutory rights.